No refunds for Estebiolab products not purchased from this website.

After receiving a Return Authorization Number please include it on the shipping label along with your name and the business name (if a business purchase) on the return box.

Return to:

İzzetpaşa Mahallesi Yeni Yol Cad
No:3 Nurol Tower, Kat 26 D: 2601,
34387 Şişli/İstanbul, Turkey

(+90) 533 383 88 66

Unused and undamaged Estebiolab products can be returned within 15 days (day one (1), is the day after the date of shipping from Estebiolab to your location) for a full refund, if no material was used. After 15 days unused and undamaged Estebiolab products being returned will be subject to a 20% restocking fee (the restocking fee is the sales price plus taxes). Shipping cost paid by the purchaser are not included in the 20% restocking fee.There will be no refunds past 16 days of the date of shipping to customer/purchaser (day one is the day after the date of shipping to customer/purchaser) and no refund on products damaged in shipping. There is no refund on return shipping/freight charges In the case of a refund, a check will be issued to the name of the person/or business the purchase was charged to.

The cost of any used/missing Estebiolab will be deducted from any refund due to the customer. Example: If half the bottle is used and returned expect half of the purchase price and half of the taxes paid to be returned to you.

This Return and Refund Policy is subject to change without notice.